FAQ

Common Questions About WriterArmy

Subscribe to a monthly content plan at a discount or place a single order based on your estimated word count needs. We offer a simple flat rate that covers all the different types of content and copy that you need. Once you log in, click Order Content and fill out an intake form to place an order. Or you can opt to schedule a call instead for order intake. You will be notified once your order is received along with an estimated turnaround time.

We specialize in most of the main types of content that a digital business needs. In some cases we may not be able to take your content order, if it’s a particularly specialized or technical type of content. If that is the case, we will let you know upfront and your words can be refunded or applied to a different type of content. If you have a specialized type of content or aren’t sure, just Contact Us to address your questions before ordering. A list of our latest popular content types can be seen on our Why Choose Us page.

We offer a range of quality control measures that are available exclusively at WriterArmy. First, our order and intake process allows you to provide detailed specs to ensure accuracy and quality. A content project manager may also reach out to you or meet you for additional details if needed. Editing is included at no additional cost for all content orders.

We also only assign your project to writers that have specialized expertise in your industry. Finally, we provide ongoing cutting-edge training to our writing staff from Hubspot, our own proprietary training, and training from other leading content authorities. Additionally, every service at WriterArmy has a 100% satisfaction guarantee.

At this point with nearly a decade of experience in content writing, we have worked with the majority of industries with an online presence. If we don’t have a writer for your specific sub-industry or specialization we can find one. Our full list of industries can be found on our Industries page.

Good content takes time to create. Priority orders may be available with a rush surcharge on a case by case basis. We get extensive details about your content needs and then prioritize your order based on when it was received. Most orders are completed within 5-8 business days, if your order will take longer (such as a bulk or monthly order) you will be notified upfront about your estimated turnaround time.

You are assigned a content project manager who will keep you informed on your order status as needed.

Yes, as very experienced copywriters and content project managers, we know which exact writers from our pool will be the best fit for your project, eliminating your need to hire, vet and manage writers.

You can request revisions as needed until the content is up to par based on your expectations, but this is a rare occurrence as we do our best to get sufficient details upfront during the detailed quote process. We also offer a 100% satisfaction guarantee with all of our content services. If after revisions you don’t like the content, you don’t pay for it but we would retain the publishing rights/copyright.

We price our services very competitively and focus on providing outstanding quality and industry specificity as our main competitive differentiator along with a range of client support services with each order.

Our service is significantly less costly than hiring an in-house writer. Discounts are available for bulk orders or a soft annual committment.

Once you have approved the draft of your content project, the content is 100% yours, in terms of copyright and publishing rights.

Through technology that streamlines the intake and ordering process, our proprietary copywriting training as well as economies of scale we are able to provide premium copywriting and content at extremely competitive pricing.

We source our copywriters who are based exclusively in the United States or Canada through various online networks and social media websites. 

Qualities and skills we look for include passion for copywriting, case studies, industry specialities, the ability to write conversion and UI/UX/direct response copy or the ability to at least be trained, and an adequate portfolio. 

Each writer completes an online Zoom interview along with a written test before being accepted into our pool. We accept less than 5% of candidates that apply to our company for writing positions.

You’re assigned a dedicated content project manager who will be your main source of contact at WriterArmy. He or she will hand pick the best writers for your project, manage them, and take your order over the phone or through our intake form. 

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